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OUR RETURN POLICY
Everything You Need to Know
Liz's Boutique strives for excellence and wants you to be satisfied with all your purchases. Please e-mail us at
with dissatisfaction or questions about the products you have received within 5 days of getting your order.
We do not accept returns or exchanges unless the item you purchased is defective.
If you receive a defective item, please contact us
You must include photos or videos of the defect, along with a photo of your packing slip.
We will issue store credit or replacement of item.
We are always happy to work with you and resolve any issues. Customers will assume full responsibility for shipping costs in these situations.
We don't accept returns or cancellations on any order
please contact us if you have any problems with your order.
The following items cannot be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
**When placing an order you indicate you accept these policies**
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